GPost is an emergency alert app, that notifies users based on their geolocation. GPost has a number of unique features such as street group chats, a panic button, and emergency alerts.
• Undergo research - collect data about user’s goals through research groups at university, community around myself and the GPost users.
A Research Report
Recommend changes to improve UX to then later test with users.
UX Researcher
Collect and analyse user data to create personas, test changes and inform GPost of decisions to improve UX/UI.
“Empowering people with information to help them stay safe, make their lives easier and nurture their community spirit.”
To understand the processes and emotions that people experience around the purpose the app is trying to address.
I was able to collect meaningful and insight qualitative and quantitate data surrounding the GPost experience. I was able to build empathy with the users and create actionable changes to better suit their needs and improve their overall experience.